At Safariiz, we strive to provide you with a seamless and enjoyable travel experience. We understand that plans can change, so we offer flexible cancellation options to accommodate your needs. Please review our cancellation policy below for details.
Hotel Reservations
Free Cancellation: You can cancel your hotel reservation free of charge up to 48 hours before the scheduled check-in time.
Late Cancellation: If you cancel within 48 hours of the check-in time, a cancellation fee equal to one night’s stay will be charged.
No-Show: If you do not show up without prior notice, the total amount of the reservation will be charged.
Car Rentals
Free Cancellation: You can cancel your car rental reservation at no cost up to 24 hours before the pickup time.
Late Cancellation: Cancellations made within 24 hours of the pickup time will incur a fee equal to 50% of the rental cost.
No-Show: If you fail to pick up the car without notifying us, the total rental amount will be charged.
Tours and Activities
Free Cancellation: Tours and activities can be canceled free of charge up to 72 hours before the scheduled start time.
Late Cancellation: Cancellations made within 72 hours will incur a fee of 50% of the total booking amount.
No-Show: No-shows for tours or activities will be charged the full amount of the booking.
Host Listings
Free Cancellation: Hosts can cancel their listings at no cost up to 7 days before the scheduled start date.
Late Cancellation: Hosts who cancel within 7 days of the start date will incur a fee based on the number of bookings affected.
Customer Bookings
Booking Changes: If you need to modify your booking, please contact us as soon as possible. Changes are subject to availability and may incur additional fees.
Refunds: Refunds will be processed according to the cancellation policy applicable to the service booked. Please allow up to 10 business days for the refund to be reflected in your account.
How to Cancel
To cancel any reservation, please log in to your Safariiz dashboard and navigate to your bookings. Follow the instructions for cancellation or contact our customer support team for assistance.
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